「…吸引人才不容易，要留住人才更是一項挑戰。所以多給他們提供學習與發展的機會是很關鍵的。

　　我們也可以多組織一些康樂活動，例如：每周租場打球，也可以出海釣魚、釣墨魚、BBQ、行山登高、郊遊、野餐、一日觀光團、旅行等。有些活動他們可以協同家眷一起參與，讓他們的家人也認識他們的同事，可以增進感情，加強聯誼。家人也會更支持他們的工作與團隊。回到公司，同事之間的合作自然會更密切、順暢。」

　　「假如能做到你所說的，是否能支持你的團隊，使他們發揮最大潛能？」范教練問。

　　「噢，肯定能！」

　　「如果他們可以發揮最大潛能，表示甚麼？」

　　「表示這是一支凝聚力強的團隊，士氣高昂。他們會互相支持、激勵，工作效率會更高，績效也會更好。他們會更開心工作，客戶也會更滿意，他們的事業與收入會更穩定發展，公司的盈利會增加，商譽會提升。嗯，我喜歡。」

　　「到那個時候，你在別人眼中會是一個怎樣的高級經理？」

　　David沉默了一會兒，才緩緩地說：「他們會知道我是真心愛護他們。一個用心栽培他們的主管，努力搭建一個平台讓他們展現才華。同時也緊抓成果，全力做好公司的業務。

　　我像一座燈塔，給他們指出方向。又像一棵挺拔的杉樹，必要時，他們可以依靠我，在驕陽下給他們遮蔭。也像一根蠟燭，發光發熱，還能點亮其它蠟燭，薪火相傳。」

　　「嘩，真的很棒。David，我看到你心中對團隊、對公司的願景，你像燈塔、像杉樹、像蠟燭，有培養團隊，包容別人的心，同時也有敏銳的商業觸覺，一起努力取得成功對你很重要，你用心做好每件事，為團隊營造一個快樂，有衝勁的工作環境。我欣賞你對自己與對別人的承諾。非常感謝你跟我分享這美妙的體驗。」

　　“It’s not easy to attract the right talents, even more challenging to keep those talents.  So it’s very important to provide more learning and development opportunities.

　　We can organise more activities.  For example, booking venues for sports, go fishing, squid-catching, BBQ, hiking, outing, picnic, one-day sightseeing, short trips etc.  They can bring their family with them to some of these activities.  This would give their family a chance to get to know their colleagues and strengthen their ties.  Their family will then better support them in their work and their team.  When they return to their workplace, the team members would be able to collaborate even more closely and smoothly.”

　　“If that could all be done, would that support your team to realize their full potential?”, asked Coach Michael.

　　“Oh yes, no double about it!”, exclaimed David.

　　“If they could realize their full potential, what does that mean then?”

　　“It means that this is a strong, united team with high spirits.  They will support and encourage each other.  They will work efficiently and achieve better results.  They will also be happier.  Our customers will be more satisfied.  They will have a steady income and a growing career.  The revenues and profits of the company will go up and the reputation will further improve.  Yes, I like it.”

　　“When that happens, how would others see you as a senior manager?”

　　David pondered for a while, then said slowly, “They would know that I truly care about them.  A manager who is committed to their development, building a stage for them to shine.  Yet at the same time has a firm grip on the outcome building the company business.

　　I am like a lighthouse – showing them the direction; like a mighty fir-tree – they can lean on me when they need support or shade them from the scorching sun; like a candle – giving out light and warmth, lighting other candles to pass on the legacy.”

　　“Wow, that was awesome.  David, I can see the vision you have of your team and your company.  Like the lighthouse, the fir-tree, the candle, you are committed to cultivate your team and to include everyone.  You have shown acute business acumen.  It’s important to you to achieve success together with your team.  You put your heart and soul into everything that you do to create a happy working ambience and a workplace that is full of energy and passion.  You touched me with your commitment to yourself and to others.  Thank you very much for sharing this wonderful experience with me.”